Legal

Privacy Policy

Last updated: July 3, 2026

Turgolabs LLC (“Turgolabs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website at www.turgolabs.com and our mobile applications, including apps that display ads through Google AdMob and process subscriptions through RevenueCat.

1. Who we are

Turgolabs is a custom software studio based in the United States. We build and operate mobile apps and web products, including games and utility apps.

2. Scope

This policy applies to:

• The Turgolabs website
• Our mobile apps published on the Apple App Store and Google Play, including Umbra and other Turgolabs titles
• In-app purchases and subscriptions managed through Apple, Google, and RevenueCat

Some products (such as NowPaid or BuildQuote) may have additional privacy notices on their own websites. Where a product-specific policy exists, it supplements this policy for that product.

3. Information we collect

Depending on how you use our services, we may collect:

Information you provide

• Contact details when you email us or request support (such as your name and email address)
• Messages and feedback you send through support channels
• Account or profile information if you create an account in one of our apps or web products

Subscription and purchase information

When you buy a subscription or in-app purchase, payment is processed by Apple or Google. We do not receive your full payment card number. Through RevenueCat, our subscription management provider, we may receive:

• Subscription status (active, expired, cancelled, or in trial)
• Product or plan purchased (for example, Umbra Eternal)
• Purchase and renewal dates
• An anonymous app user identifier linked to your subscription
• Store receipt or transaction identifiers needed to validate purchases and restore access across devices

Advertising data (AdMob)

Some of our free apps display ads through Google AdMob. AdMob and its partners may collect or receive information to serve and measure ads, such as:

• Device advertising identifiers (such as IDFA on iOS or GAID on Android)
• IP address (which may be used to infer general location)
• Device type, operating system, and app version
• Ad interactions (impressions, clicks, and conversions)
• Approximate location and demographic or interest data, where permitted by your device settings and applicable law

If you purchase a premium or ad-free subscription (such as Umbra Eternal), interstitial ads are removed for the subscribed account.

Automatically collected information

• App usage data (screens viewed, session length, and feature interactions)
• Crash logs, diagnostics, and performance data
• Basic website analytics (pages visited, browser type, and referring URL)
• High scores, gameplay progress, and in-app settings stored on your device or synced to our servers where applicable

4. How we use information

We use the information we collect to:

• Provide, operate, and improve our apps and website
• Process and validate subscriptions and in-app purchases
• Restore purchases when you reinstall an app or switch devices
• Display ads in free versions of our apps
• Respond to support requests and communicate with you
• Monitor crashes, fix bugs, and improve performance
• Comply with legal obligations and enforce our terms
• Prevent fraud, abuse, and unauthorized access to paid features

5. Third-party services

We use trusted third-party providers to operate our products. These providers process data on our behalf and under their own privacy policies:

• RevenueCat — subscription management, purchase validation, and entitlement status. RevenueCat Privacy Policy
• Google AdMob — advertising in supported apps. Google Privacy Policy · How Google uses data in advertising
• Apple App Store / Google Play — payment processing for subscriptions and in-app purchases
• Firebase / Google Cloud — hosting, analytics, or infrastructure for our website and apps where applicable

We do not sell your personal information. AdMob may use data to personalize ads according to your device settings and applicable law.

6. Advertising choices

You can limit ad tracking through your device settings:

• iOS: Settings → Privacy & Security → Tracking (disable “Allow Apps to Request to Track”) or Settings → Privacy & Security → Apple Advertising
• Android: Settings → Google → Ads → Opt out of Ads Personalization

You can also reset your advertising identifier in your device settings. Choosing not to allow tracking may result in less relevant ads, but ads may still appear in free versions of our apps.

7. Subscription choices

Subscriptions are managed through your Apple or Google account. To cancel, change, or request a refund:

• iOS: Settings → [your name] → Subscriptions
• Android: Google Play → Payments & subscriptions → Subscriptions

Deleting an app does not automatically cancel your subscription. Purchase restoration is available inside supported apps for subscribers who reinstall or switch devices.

8. Data retention

We retain information only as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Subscription records may be kept for the duration of your account plus a reasonable period for billing, tax, and fraud-prevention purposes.

9. Data sharing

We may share information:

• With service providers such as RevenueCat, AdMob, and cloud hosting partners who assist in operating our apps
• With Apple or Google to process purchases and subscription events
• When required by law, regulation, legal process, or government request
• To protect the rights, safety, and security of Turgolabs, our users, or the public
• In connection with a merger, acquisition, or sale of assets, with notice where required by law

10. Children's privacy

Our apps and website are not directed to children under 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@turgolabs.com and we will take steps to delete it.

11. International users

Turgolabs is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the United States or other countries where our service providers operate.

12. Your rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To make a request, email hello@turgolabs.com with the subject line “Privacy Request.”

California residents may have additional rights under the CCPA/CPRA. We do not sell personal information as defined by California law.

13. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

15. Contact us

Questions about this Privacy Policy or our data practices? Contact us at hello@turgolabs.com or visit our Support page.

See also our Terms & Conditions.